The Introduction — your report's opening page

What this screen is for. The report's opening page: the front-of-house photo, a 10-second arrival video, the house's basic facts, the day's conditions, and your opening remarks. A brand-new inspection lands here first, so the report's front matter is done before the first finding. How to get there. On the capture screen, tap Introduction at the top of the section rail (or the cover-photo tile above it). The job page's "Edit cover" lands here too. What every button does Front photo — tap the tile to take or upload the cover shot, or Choose from report photos to reuse one already attached to a finding. A filled photo can be rotated, marked up, or tapped to enlarge. Replace photo swaps it. Arrival video — a 10-second walk-up pan. Record a video films in the app and stops on its own at 10 seconds, so the take is always the right length; Choose from gallery picks a clip you already shot; Remove video clears it. Longer clips are refused with a plain message (re-record a quick pan; if a big 4K file is refused, film at 1080p). Your preview of the clip is codec-safe: if it can't play in your browser (an iPhone HEVC clip on a Windows laptop shows a black frame), a "Video not playing? Open it" link opens it in a player that can — never a dead end. The client's report plays it the same safe way; on the printed PDF (paper can't play video) a tap-through pointer sends the client to the walk-through in their online report. House basics — address, client, inspection date, year built, square feet, bedrooms, bathrooms. Edit opens the form; the street address autocompletes and a pick fills city, state, and ZIP. Save house basics writes straight onto the property record. "Say it once — I'll fill this in" — the green button: dictate one sentence ("vacant two-story, built 1978, poured concrete basement, city water, septic, utilities all on") and the chips below light up pre-selected for you to correct. If it didn't catch anything, it says so and you tap the chips. Today's visit — chip card: occupancy, area, utilities status, ground, who was present and for how much of the inspection. It folds to a one-line readback once answered. Snow cover — an always-visible tick: "Snow cover — yard, lot and roof not visible at the time of inspection." One tap prints the winter limitation on the report's front matter. About the house — chip card: home type, entry faces, style, year built, square feet, bedrooms, bathrooms, stories, foundation type and material, water source, sewer, fuel, solar, radon mitigation. Weather and Temperature (°F) — the day's conditions. "Is this a brand-new home?" — answering Yes, new build asks "Has it been signed off? (Certificate of Occupancy)": Yes — signed off · Temporary only (TCO) · Not yet · Don't know. If it's signed off or temporary, a certificate-photo slot appears — snap the paper you were handed and it rides along with the report as proof of what you were shown. Opening remarks — talk or type; Talk appends to what's written (typing survives speech), Rewrite with AI tightens it in this report's tone, Fix grammar fixes spelling only, and Clear asks twice when there's a lot of text. Save cover details — a manual save of the conditions and remarks; and Preview the Introduction opens the real client report on its opening pages so you can read exactly what they will. The agents card (buyer's and listing agent) also appears on this pane — the same card as the job page; it's covered in the inspection page doc. Common questions "Do I have to hit Save every time?" No. The chips save as you tap them, and weather, temperature, remarks, and the new-build answers save on their own (a green "Saved" flashes) — even if you switch sections mid-edit. Save cover details is a belt-and-suspenders manual save of the same fields. "Why won't my arrival video upload?" It's capped at 10 seconds — a quick walk-up pan, not a tour. The message names the fix. "The address or year built is wrong — where do I fix it?" House basics → Edit. It saves onto the property itself, so everything downstream agrees. "What's the fastest way through the chips?" Say it once — one spoken sentence fills whole groups; you correct with taps. "When does the Certificate of Occupancy question appear?" Only after "Yes, new build" — and the photo slot only when there's actually a paper to photograph (signed off or a TCO). "Can I see what the client will read?" Preview the Introduction — it saves anything pending, then opens the real report at its opening pages. Good to know A 360° photo can't be the cover — the picker only offers flat photos, and a dropped 360° is refused out loud. The dictation buttons only appear on browsers that support speech — the chips and typing always work. Rewrite with AI speaks this report's tone — the one you picked at create time, or your firm's usual voice. On a phone, use "Choose from report photos" to move a photo onto the cover — dragging tiles is a computer thing. Related The capture screen — the shell The Important pane — shut-offs and access points The inspection page — client, agents, fee A finding — photo markup works the same way